Protecting your Privacy
The Site will gather information about your computer or device, including technical and routing information, without prompting you, as is typical for websites. Geolocation data and Internet or other electronic network activity, such as device identifiers and advertising identifiers, are examples of this. We utilize this data to improve the usability of our website for our visitors. We will not gather technical or routing information about your computer or device if you want to browse the Internet anonymously.
We gather and keep the information you give us, such as through the Website or our Customer Service Department, as well as information we get from third parties (such as companies providing commercially available databases). When you place a purchase, for example, we collect and keep any or all of the information you give, such as your name, billing address, shipping address, email address, and phone number. We do not keep credit card information on our servers. Credit card information supplied on the Website while placing a purchase is forwarded to our third-party financing service provider via direct API integration. We will ask for your email address and password if you sign up for a Dually Wheels account, which allows you to use the same sign-in details everywhere in the world.
If you want to offer it when you sign up for an account, we will also collect the following extra information: phone number, gender, personal preferences, social identifier if you log in to your account via social media, and age. If you use specific discount codes to make purchases, we may record the information connected with that code – such as your school or veteran status – and link it to your profile. If you sign up for our newsletter, we gather your email address and zip code, and if you want to receive text messages, we collect your phone number. You can unsubscribe at any time by following the unsubscribe instructions included in each newsletter or in each text message.
We may collect certain information about your usage of our Website as a result of your use of our Website ("Usage Information"). In most cases, this data is gathered through "traffic data." When you interact with our Website, we automatically gather and store certain other information. Every time you visit our Website, for example, we gather your IP address, browser information, and reference site domain name. We also keep track of client traffic patterns and how they use the site. This data is used to analyze and enhance our website, to create a satisfying shopping experience for our customers, and to customize the website, our communications with you, and your shopping experience.
We do not intentionally collect or request personal data from children under the age of thirteen.
What do we do with your personal data?
We may use your personal information to fulfill orders, process and ship orders, provide customer service, provide other services to you, and personalize the Website, our communications with you, and your shopping experience. When you create a Dually Wheel account, for example, you may log in from any location and on any device using your account details. You will not need to register with us again if you login in from a new country because your account will have a global single sign-on that will allow Dually Wheel systems to identify you wherever you are. Unless you have opted out of receiving promotional communications, your information may also be used to alert you about sales, new items, new site features, special offers, and targeted offers depending on your area. The data we collect may be merged with data from firms inside the European Economic Area (EEA) and from other sources. We may also combine this information with other data we gather about you as you interact with our brand through applications, social media, and marketing messaging. By combining data, Dually Wheel is able to update and rectify information in our database, as well as present you with product recommendations and special offers.
What safeguards are in place to keep personal data safe?
You shouldn't order from a company that doesn't use secure data practices because a vehicle can't drive without wheels, tires, and suspension. Our mission is to exceed your expectations in every way. This involves safety. To keep your information safe, we employ reasonable security precautions. However, no data sent over the Internet can be guaranteed to be completely safe. Personal data gathered on our website is kept in secure operating environments that are not accessible to the general public. We utilize Secure Sockets Layer (SSL) software to encrypt information you type during transmission to safeguard the security of your information. When your connection is safe, most browsers will provide a visual indicator. In Internet Explorer, for example, a padlock icon appears in the lower right corner of the browser window. You will be prompted to create an account and provide an email address and password if you place an order through our website. You should be cautious about sharing your password with others to help secure your personal information. Please contact Customer Service if you desire to terminate your account or if you become aware of any loss, theft, or unauthorized use of your password. For further information, see the section of this Policy headed "How can I contact you about privacy-related matters."
When I connect to or from another website, what happens?
Links to other websites may be found on our site. EE is not responsible for the activities or privacy policies of third parties, and our Policy does not extend to the practices of other websites. We recommend that you be aware of when you leave our Website and read the privacy policies of each website you visit.
Is it okay if we utilize the information I give out in public places, chat rooms, and newsgroups?
Please keep in mind that any information you provide in public areas like message boards or feedback sections becomes publicly available. Any information you choose to make public is not covered by this Policy. Please be cautious about what you reveal, and do not post any personal information that you wish to remain private.
Changes to This Policy on Online Privacy
This Policy will be updated as necessary to reflect changes in our services and consumer feedback. We will update the "last updated" date at the top of this Policy whenever we make changes to it. If this Policy or how EE uses your personal information undergoes major changes, we will tell you by prominently posting a notice of such changes prior to implementing the change. We encourage you to review this Policy on a regular basis to stay informed about how EE protects your information.